Shipping policy
Shipping Policy
Effective Date: 2025
At Tr1n1ty Threadz, each product is made with care and precision, ensuring the highest quality for our customers. Please read our shipping policy carefully for details regarding production and delivery timelines.
1. Pre-Order Policy
1.1 All our products are pre-ordered to minimize waste and align with our commitment to sustainability.
1.2 This means your item is produced after your order is placed, allowing us to create a product that’s truly made for you.
2. Production Timeline
2.1 As each item is made to order, please allow a few weeks for your product to be produced and prepared for shipment.
2.2 This production process helps us maintain high-quality standards while ensuring we meet our brand's sustainability goals.
3. Shipping Timeline
3.1 Once your order is completed, it will be shipped to you. Delivery typically takes 2-3 weeks from the date of shipping, depending on your location.
3.2 Please note that shipping timelines may vary slightly due to external factors such as carrier delays or customs processing.
4. Order Updates
4.1 You will receive an email notification with a tracking number as soon as your order has shipped.
4.2 If you have any questions or concerns about your order, please contact us at tr1n1tythreadz@gmail.com.
5. Shipping Costs
5.1 Shipping fees are calculated at checkout based on your location and chosen delivery method.
5.2 International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
6. Delivery Assurance
6.1 While we strive to deliver your order within the stated timelines, production and delivery schedules are estimates and not guarantees.
6.2 If your order has not arrived within the expected timeframe, please reach out to us at tr1n1tythreadz@gmail.com, and we will assist you promptly.
Thank you for your patience and support as we craft your unique product. Your understanding of our pre-order and shipping process helps us maintain our commitment to sustainability and quality.
For further inquiries, feel free to contact our team!